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Shipping


In an effort to give you the lowest prices possible all orders are charged a flat rate of $9.95*.

Retail orders: Are shipped via US Post Expedited Service within 2 - 5 business days across USA (These time frames are not guaranteed by PoorBoySupplements.com and are also subject to change during higher volume periods with third party carriers)

We ship from Charleston, SC and US Post will provide an email with tracking info and an expected delivery date by 5pm the day that you order Monday - Friday. We will do our utmost to ensure your order is shipped the same day it is received. We currently do not ship to Hawaii or Alaska.

*Rural areas: Please note that there are certain locations that will require extra shipping charges. These areas, do not qualify for flat rate shipping. If this is the case, we will email you before shipping your order.

Wholesale Orders: Depending on the weight and the size of the order, it will be shipped by either US Post or UPS. Regardless, you will be given tracking info by 5pm from US Post or UPS. If you have any issue with your order being shipped via UPS, please email us directly customerservice@poorboysupplements.com.

Undeliverable Packages: Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we will attempt to contact you to make other arrangements .

Track your order *have your tracking number ready.


Returns

Please contact customer service by email at customerservice@poorboysupplements.com for more information on returning an item. We will not refund orders unless first contacted, so we can assess the problem and determine how best to handle it. Be sure to have your order number handy.