In an effort to give you the lowest prices possible all orders are charged a flat
rate of $9.95*.
Retail orders: Are shipped via US Post Expedited Service within 2 - 5
business days across USA (These time frames are not guaranteed by PoorBoySupplements.com and are also subject to change during higher volume periods with third party carriers)
We ship from Charleston, SC and US Post will provide an email with tracking info and an expected delivery date by 5pm the day
that you order Monday - Friday. We will do our utmost to ensure your order is shipped the
same day it is received. We currently do not ship to Hawaii or Alaska.
*Rural areas: Please note that there
are certain locations that will require extra shipping charges. These areas, do not
qualify for flat rate shipping. If this is the case, we will
email you before shipping your order.
Wholesale Orders: Depending on the weight and the size of the order, it
will be shipped by either US Post or UPS. Regardless, you will be given
tracking info by 5pm from US Post or UPS. If you have any issue with
your order being shipped via UPS, please email us directly firstname.lastname@example.org.
Undeliverable Packages: Occasionally
packages are returned to us as undeliverable. When the carrier returns an
undeliverable package to us, we will attempt to contact you to make other arrangements
Track your order
*have your tracking number ready.
Please contact customer service by email
at email@example.com for more information on returning an item. We will
not refund orders unless first contacted, so we can assess the
problem and determine how best to handle it. Be sure
to have your order number handy.